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HVAC Operations Manager


Position Overview

We are seeking an HVAC Operations Manager to become an integral part of our team! You will coordinate and oversee the organization’s daily operations.

Duties & Responsibilities

  • Manages and develops the Service, Install and CSR/Dispatching staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production.
  • Evaluates work load and schedules service work in a way that best utilizes manpower and maximizes profits.
  • Resolves customer issues and complaints to ensure customer satisfaction.
  • Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion.
  • Conducts research and participates in the marketing process of the department.
  • Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management.
  • Instructs crews on proper use of materials and quality workmanship.
  • Reviews payroll records to ensure that technicians are paid properly.
  • May conduct job site surveys.
  • Ensures that employees have proper tools for the job and that they are properly maintained.
  • Assists the dispatching operation to ensure appropriate technician selection for type of service.
  • Monitors preventive maintenance of vehicles to ensure proper operation.
  • Evaluates staff to determine training requirements. Provides on-the-job training and support to employees.
  • Oversees facility and equipment maintenance, ensuring that assets are protected and controlled.


  • Ability to create and manage budgets
  • Must be able to be a motivator
  • Has HVAC business knowledge/background
  • Scheduling, Dispatching, and Supervisory experience
  • Previous experience in operations or other related fields
  • Strong project management skills
  • Strong problem solving and critical thinking skills
  • Strong leadership qualities

Benefits & Perks

Health Plan
Dental Plan
Vision Service Plan
Paid Holidays
Paid Time Off (Vacation, Sick Days, Personal Days)
Technical Training Programs
Incentive Compensation Programs

Apply Online

If you are ready to pursue a career, please fill out this brief application. If we feel that you would be a good fit for the team, we will contact you.

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